Contact Information
Ask us a question
We love to hear from our customers and hear about their experiences with our 26.4qt Paintable Cooler and COOLERSbyU™ Cooler painting accessories like our Screw on Bottle Opener, 6pc Acrylic Paint Brush Collection, 12pc Acrylic Paint Set & Varnify - Glue, Sealer & Finish. Feel free to email us at Support@coolersbyu.com or leave a comment in the box below.
Shipping Question?
Please note our customer service team will not be able to provide an update to where your order is in transit. Please track your order using the tracking number provided via email.
Once an Item has been marked processed, awaiting shipment or shipped we can no longer change the delivery address of the shipment.
Our customer service team is unable to provide a shipping refund for delayed services or missing mail. These claims must be filed directly with the shipping provider.
If a shipping rate is too expensive or if you need faster delivery, we may be able to help. Please contact us Support@coolersbyu.com
For more information on Shipping visit here.
Group order?
Please contact us if you are ordering more then three coolers or ordering with a group of your friends. We will be able to offer a discount for bulk orders. Contact Support@coolersbyu.com
Connect With us?
Follow us on Instagram, Facebook, Youtube, Twitter, & Pinterest.
@COOLERSbyU
Share photos of your finished cooler with #COOLERSbyU or email to Support@coolersbyu.com to get featured!
Wholesale
Interested in buying our coolers wholesale? Or selling our coolers in your store? Send us a message below with your Name, Company, & Phone number and we will contact you. For more information visit our Retailers page.
Brand Ambassadors & Campus Reps
Do you love our product? Do you want to gain valuable sales experience? We're hiring! Fill out the form below with your name, email, phone #, and campus. We will contact you with more information! We currently have Campus reps at U. Delaware, U. Maryland, U. South Carolina, Emory, College of Charleston, Ohio State, Miami of Ohio and are expanding everyday.
Partnership Inquiries
If you would like to team up with COOLERSbyU™, to see if we can support each others businesses in any way, Please email us or fill out the form below. someone will contact with you within 24 hours Monday through Friday.